A Guide to Implementing Oracle Siebel CRM 8.X

A Guide to Implementing Oracle Siebel CRM 8.X

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In the current business environment, it is imperative that CRM (Customer Relation Management) systems need to evolve from storehouses of customer information into effective tools for building customer relationships and adding competitive edge to organizations. Addressing this critical need, A Guide to Implementing Oracle Siebel CRM 8.x serves as a one-stop reference on Oracle Corp.'s Siebel CRM. It guides the readers through the basics of CRM to the specifics of Siebel software application, giving them a conceptual grounding, and a ready roadmap to successful Siebel CRM implementation.Addressing this critical need, A Guide to Implementing Oracle Siebel CRM 8.x serves as a one-stop reference on Oracle Corp.a#39;s Siebel CRM.


Title:A Guide to Implementing Oracle Siebel CRM 8.X
Author: Vivek Kale
Publisher:Tata McGraw-Hill Education -
ISBN-13:

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